Sales Desk Clerk

Responsibilities

• Respond to customer inquiries, providing details on products, pricing, and delivery schedules.
• Process customer purchase orders received via email or phone.
• Forward purchase orders to the warehouse for fulfillment.
• Ensure quoted prices on purchase orders match internal records.
• Notify customers about out-of-stock items or price differences.
• Enter sales orders into the accounting system and generate invoices.
• Verify billing details to ensure invoice accuracy.
• Coordinate with the Warehouse and Logistics teams to ensure timely order dispatch.
• Reconcile invoices with drivers’ log sheets.
• Follow up on product returns and outstanding payments.
• Assist the Sales and Administration team with general tasks such as sorting and filing invoices.

Skills & Requirements

• Strong ability to prioritize tasks and maintain accurate data entry.
• Capable of working independently as well as collaboratively within a team.
• Ability to manage customer inquiries with professionalism and composure.
• Proficiency in both Maltese and English is essential.
• Competency in Microsoft Excel.
• Adaptability to changing work demands.
• Prior experience as an Office or Invoicing Clerk is advantageous.
  
  Availability for early morning and/or late afternoon shifts.
  Work schedule: Monday to Saturday, with Thursdays off.