Receptionist (Boutique Hotel)

Our client is looking to recruit a Receptionist to join their growing team. Reporting to the Operation s Manager, the chosen candidate will:

• Manage front desk operations during day shift 
• Welcome guests and provide a friendly, professional first impression
• Handle guest check-ins and check-outs efficiently
• Respond to emails and guest inquiries in fluent, professional English
• Assist guests with local information, recommendations, and travel research
• Process bookings, including data entry and payment handling
• Follow up on direct bookings, including payment collection as per company policy
• Prepare room keys and coordinate with housekeeping
• Maintain accurate records
• Support daily operational task lists set by the Operations Manager
• Support with any additional tasks related to the operation

WORKING HOURS:

5 days per week (including weekends)

8 hour shift on roster

Requirements

• A proactive mindset and ability to adapt to change
• Good organizational skills and attention to detail
• Friendly, approachable, and guest-focused attitude
• Strong communication skills with professional-level English

Education and Experience

• Previous hospitality experience is a must
• Comfortable with administrative tasks and booking systems
• Knowledge of Malta to assist tourists
• Must be based in Malta holding valid local experience in the industry