Administrator

Our client specialises in retirement planning.

• Carry out day-to-day pension administration duties, ensuring accuracy and adherence to internal procedures;
• Review and process KYC documentation and member instructions;
• Prepare and issue annual pension statements;
• Process income, investment, and payment instructions within established deadlines;
• Calculate pension income and lump sum payments in line with HMRC requirements and the Retirement Pensions Act;
• Liaise with investment companies, IFAs, and pension scheme members regarding pension-related matters;
• Ensure compliance with turnaround times, internal policies, procedures, and regulatory requirements;
• Assist Senior Management with ongoing and ad hoc reporting requirements;
• Provide a high level of customer service through professional communication via email and telephone;
• Support with general administrative duties as required.

• Previous experience in an administrative role;
• Strong verbal and written communication skills in English;
• Good business writing skills.

• Strong organisational and time-management skills;
• Ability to work independently and manage multiple priorities effectively;
• High attention to detail and accuracy;
• Professional and client-focused approach;
• Strong communication and interpersonal skills;
• Proactive and reliable attitude with the ability to meet deadlines;
• Team player with a flexible and solution-oriented mindset.

*Please note that all job applicants will be automatically added to the Broadwing LTD candidate database and will receive an automatic email with user credentials to benefit from our online platform.