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Front Office Agent
This job is closed and no longer accepting applications.
Malta Marriott Hotel & Spa is currently looking to recruit a Front Office Agent to join their team on a full-time basis.
Job Role:
The Front Office Agent will be responsible for the effortless and seamless arrival/departure procedures of all guests. He/she will ensure that the services provided are consistent with Marriott's standards at all times in order to meet/exceed guest expectations. Shifts will vary between day and night shifts with the chosen candidate performing night audit duties as required, responding to guest requests, and ensuring standards are met whilst working hand in hand with the rest of the team on duty.
Requirements:
- Have previous similar experience within a 5-star hotel environment
- Able to speak in English and another European language
- Have excellent communication skills
- Be able to address guests' needs and demands
- Have an eye for detail and a smart appearance
- Be a team player
- Flexible with working hours including nights, evenings, and weekends.
Malta Marriott Hotel & Spa:
From humble beginnings, Marriott International has grown into one of the world’s largest travel companies – encompassing 30 brands in over 120 countries worldwide. It is Marriott’s pursuit of excellence and adherence to core values that have made all this possible: putting people first, whether it is our guests or our colleagues; doing our bit to take care of our environment; operating with integrity and being prepared to adapt to different circumstances. These are the hallmarks of a Marriott. At Marriott, we seek people who are positive, creative, dedicated and passionate about everything they do and who are proud to be associated with one of the most recognisable hospitality brands in the world.
Full Time
Job Type
Entry (0-12 months), Intermediate (1-3 years), Experienced (3 years +)
Experience Level
Administrative
Category
Hotels, Restaurants & Catering
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