Front Desk Representative

Job Description
eCabs Operators Co. Ltd in Malta is looking to recruit a Front Desk Representative to join their team on a full-time basis.  You will be the first contact with our clients, suppliers, and employees and be responsible for different receptionist and clerical duties at our office. As the front-line employee, your role will be extremely important for improving the customer journey and overall satisfaction.            

Responsibilities:

• Man eCabs front desk during office hours and offer support and guidance to clients, suppliers, employees, etc;
• Prepare meeting rooms accordingly, ensure offices are kept well presented;
• Greet, communicate with, and welcome guests;
• Answer all incoming calls, redirect them when needed;
• Receive letters, packages and send them to the appropriate teams;
• Handle office facilities requests, monitor office supplies, make supply orders when needed, update records accordingly;
• Assist the Human Capital team in a number of clerical related tasks, as required.

Job requirements:

• At least 2 years experience working in the front desk, administrative, reception-based, or other similar duties;
• Able to communicate in both English and Maltese;
• In-depth knowledge of office management and record keeping;
• Excellent knowledge of MS Office (especially Excel and Word);
• Sense of ownership and pride in your performance and its impact on the company’s success;
• Great interpersonal and communication skills;
• Possess a customer-oriented mindset;
• Have an eye for detail, able to work under pressure, and flexible.

 

Why you’ll love the journey:

• Your daily duties will have a meaningful impact on thousands of people.
• Flat structure, C-level management team average age mid-30s.
• You will join a highly ambitious company that will never rest on its laurels and will continue pushing the bar higher.
• Relocation Support. We aim to make your move to our headquarters in Malta as smooth as possible.
• Team lunches, open training budget, employee referral schemes.
• Our own Tech wing workspace, spread over 4 floors, designed to act as an incubator of ideas, personal growth and creativity.
• Exciting team events & company parties! We work hard but play hard too!
• Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.
• We don’t care where you work from as long as you get the job done!
• You choose your own hardware. MacBook or Windows? We love tech and this helps our employees stay ahead.
• A fast-paced, challenging environment ready to rock the mobility world. Those who dare to join will reap great opportunities for professional development.
• Build together, grow together. The company has brought together a collective of optimists and doers to tackle some of the most challenging problems of our time.