We are seeking a friendly and proactive Customer Care Representative to join our team. The ideal candidate will provide exceptional service to our customers, addressing inquiries, resolving issues, and ensuring a positive shopping experience.
Responsibilities:
Greet and assist customers in-store with their shopping needs
Handle customer inquiries and complaints professionally
Process transactions, returns, and exchanges efficiently
Maintain product knowledge to provide accurate information
Support store operations as needed
Requirements:
Excellent communication and interpersonal skills
Previous customer experience preferred
Willingness to work shifts until 7.30pm, including weekends and public holidays
Ability to work in a fast paced environment
Strong problem-solving skills
Inspirations Ltd - The Atrium:
Bedroom suites, kitchens, outdoor furniture, living & dining rooms, domestic appliances, lighting, flooring, cookware, linen, wardrobes, office desks, and chairs, – you name it, we’ve either got it – or we can get it for you. We’ve been shopping worldwide on your behalf, identifying trends, checking samples, and ordering a vast range of furniture and accessories for all tastes and budgets. From top-quality kitchens to leading brand domestic appliances and everything in-between, whether you’re doing up your home, or updating your working environment, you’ll be inspired by the great quality, variety, and affordable prices on offer at The Atrium. Parking is also not a problem. With three floors of spacious parking bays, you can pop in whenever you like, jump into one of the lifts to the ground floor, and cruise around the generous floor areas – exploring and gathering ideas for home improvements and more comfortable lifestyles. Fair pricing, sincere smiles, a refreshingly large variety, and a new shopping experience for those of us who want to enjoy the convenience of finding everything under one roof – that’s Malta’s Largest Furniture Store – welcome, to The Atrium.