ICT Support Officer - Technical Support jobs in Malta - March 2023
By using this site, you consent to the use of cookies to improve your user experience through analytics and personalised marketing efforts.

ICT Support Officer


Expires in 24 days (15 Apr 2023)

A leading company in Malta is seeking to employ an ICT Support Officer to join their existing team. The successful candidate will have a proven track record of providing technical support and have a good understanding of computer systems, and software applications.


  • Oversee helpdesk requests and provide 2nd tier support for technical staff.
  • Assist junior staff and support when necessary.
  • Liaise/escalate with relevant software vendors and suppliers.
  • Assist with the implementation of new ICT projects and initiatives.
  • Provide training to staff on the use of ICT systems and software applications.
  • Maintain accurate records of hardware and software asset inventory.
  • Responsible for proper IT documentation, policies and procedures;

Knowledge on any of the below, although it is not a requirement, will be considered an added advantage:

  • Avaya Contact Centre Platform
  • Microsoft Power Suite
  • Compliance with ISO standards


Skill-sets and Requirements
  • Proven experience as an ICT Support Officer or similar role.
  • Strong knowledge of computer systems, and software applications.
  • Ability to troubleshoot technical issues and provide solutions.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Ability to work in a team environment.
Education & Experience
  • Certification in a related field will be considered an asset

€23,000 to €25,000 / year
Full Time
Job Type
Intermediate (1-3 years)
Experience Level
Technical Support
Business Support Services

Service and Support Officer

Send me Similar Jobs