Infrastructure Manager

Our client, operating in the financial industry, is looking for an experienced and competent Infrastructure Manager to join their team: 

Responsibilities

• Oversee and manage the day-to-day operations of On-Prem and Cloud IT infrastructures to ensure optimal performance, security, and availability.
• Maintain strong working relationships with third-party vendors and service providers.
• Collaborate effectively with internal stakeholders across various levels of the organization.
• Serve as a technical escalation point for IT support issues across all core and remote sites, ensuring consistent, cost-effective, and efficient support services for end users.
• Ensure robust business continuity plans are in place for all critical services.
• Drive a culture of continuous improvement within the IT function, promoting innovation and operational excellence.
• Develop, implement, and maintain IT processes and procedures, with a strong emphasis on security best practices.
• Actively participate in management meetings and provide regular updates to senior leadership on the status and performance of the technology landscape.

• Proven experience with Microsoft Cloud technologies, including: Office 365, Hosted Exchange, Intune, and Microsoft Defender, Microsoft 365 administration and performance optimization
• Experience managing Azure virtual servers and desktops is a Must.
• Familiarity with cloud hosting environments and services.
• Knowledge of WatchGuard firewalls and broader infrastructure design and management.
• Strong background in information and cyber security practices.
• Hands-on experience with networking hardware such as Cisco, HP, and Planet switches, and Meraki access points.
• Experience managing third-party vendors, including contract and service level management.
• Solid understanding of telephony infrastructure.

• Minimum of 5 years in a similar IT role.
• Familiarity with implementation and management of information security frameworks (ideally NIST, ISO27001 also acceptable).

• Hybrid working