Systems & Networks Engineer

Our client, a prominent IT company, is looking to employ a Systems and Networks Engineer to onboard and grow their client's infrastructure and security. 

Responsibilities:

• Engineer and implement technology projects for customers based on ICT’s strategic cloud and security managed services.
• Proactively provide preventive maintenance and service enhancements to customers’ managed environments including systems, networking, security, and cloud.
• Keep an open line of communication with customers, updating them on incident progress and notifying them on agreed upcoming changes.
• Work on building a strong customer relationship, ensuring repeat business and customer satisfaction.
• Work alongside team members to maintain and update customers documentation and consulting services that include system reviews and recommendations.
• Participate in and support commercial activities in collaboration with ICT’s commercial team.
• Proactively seek ways to leverage technologies with a view to enhance efficiency, reliability, and security in the way we do IT.
• Actively participate in research, development, and implementation of new technology initiatives in line with ICT’s strategic offerings.

Requirements

• 1 year of experience or fresh graduates with internship experience
• Strong communication, both speaking and writing
• Good technical diagnostic skills and attention to detail
• A desire to learn, grow and succeed

Education and Experience

• Bachelor degree in Computer Science or a related field
• IT Certifications in Azure or Microsoft Security Administration would be a plus

Benefits

• Study Leave
• Health Insurance
• Mobile Subscription
• Hybrid