Logistics Support Officer

About Our Client
Our Client is a well-established logistics and freight forwarding business that provides transport and supply chain solutions across local and international markets. With a strong focus on quality, reliability, and continuous improvement, Our Client is committed to building long-term relationships and delivering dependable logistics services.

Role Overview
This position focuses on facilitating daily freight and supply chain activities, guaranteeing the smooth transit, inventory management, and proper filing of merchandise. The successful candidate will collaborate closely with external vendors, shipping firms, and internal departments to guarantee precise and punctual distribution both domestically and abroad.

Key Responsibilities

• Shipment Coordination: Manage incoming and outgoing freight via ocean and air freight channels, interfacing with vendor networks and distribution channels including domestic harbour infrastructure.
• Documentation Management: Draft, update, and manage customs clearance and consignment paperwork while remaining strictly aligned with regulatory frameworks locally and across the EU.
• Consignment Tracking: Monitor the progress of cargo in transit and take immediate initiative to rectify transport challenges or disruptions.
• Compliance and Reporting: Keep precise logs and data repositories to meet statutory requirements dictated by regional agencies, while strictly adhering to internal protocols.
• Interdepartmental Collaboration & Warehousing: Interact with internal colleagues to fulfill supply chain demands while assisting with inventory oversight and storehouse duties when necessary.

Qualifications, Skills, and Attributes

• Education: A standard educational background, preferably supplemented by specialised cargo handling credentials such as IATA or Dangerous Goods Regulations (DGR) qualifications.
• Experience: Prior background handling administration within a supply chain, freight forwarding, or distribution environment, ideally with familiarity regarding regional port protocols and customs mechanisms. Immediate availability is advantageous.
• Language Skills: Excellent command of both Maltese and English is required to succeed in this role. 
• Communication Skills: Expresses ideas effectively and manages professional dialogue confidently when dealing with vendor networks and business units.
• Interpersonal Skills: Works harmoniously with colleagues in a collective setting while building strong working connections with external service operators.
• Technical Skills: Proficient with standard office software applications; familiarity with Enterprise Resource Planning software or specialised distribution platforms is considered an asset. Possesses a valid manual driving license for occasional onsite or customer visits.
• Organisation: Exceptional capacity to categorise duties, track multiple shipments simultaneously, and preserve meticulous precision under pressure.
• Self-Motivated: Demonstrates a proactive nature, capable of managing daily workflows autonomously without requiring constant supervision.
• Problem-Solving: Possesses a constructive outlook geared towards resolving transport complications and handling unexpected transit changes swiftly.

What's on Offer

• Compensation: A competitive salary based on qualifications and experience.
• Working Hours: Standard full-time hours.
• Career Development: Opportunities for professional growth and advancement within a dynamic and expanding company.

What Heroix Offers

• Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
• CV Review: Receive candid & constructive feedback to enhance your CV.
• Interview Planning: Get personalised prep sessions prior to your interviews.
• Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
• Long Term: Gain insights into the role and company for a long-term, stable career move.
• Exclusive Opportunities: Access a broader range of job opportunities.
• Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
• Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
• Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
• Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
• Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
• Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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