Programme Manager

Join us in driving Excellence, empowering People, and enhancing Communication to create a thriving and impactful workplace.

About the Role

We are currently looking for a dedicated and organized professional to join our team as a Programme Manager on a Full-Time basis at one of our programmes. STAR is a therapeutic and rehabilitation-based day programme for young adults with profound multiple disabilities. The Manager shall be directly responsible for the overall planning, delivery, development and day-to-day organization of this programme in accordance with the service agreement.  

What you'll be doing

• Manage, organize and oversee activities and tasks related to team coordination, scheduling, and other related responsibilities.
• Be proficient in conflict management and able to organize and lead staff giving clear direction and support as required.
• Continually seek to improve the standards of the programme through research, networking, collaborating with experts and colleagues both within Inspire as well as outside the organization.
• Own and manage the annual budget for the programmes under their remit, making the best use of resources while ensuring that all the necessary tools are available for employees to deliver a top-quality service.
• Ensure that all requirements for certification, licensing standards, as well as any accreditation standards are consistently met and maintained.
• Create and maintain a structure which guides employees through nurturing and mentoring (reflective practice), knowledge sharing and consultation, as well as measuring of performance.
• Motivate employees to take ownership and to be accountable for the quality of their work and to build confidence in the use of specific evidence-based strategies and approaches of intervention.
• Develop and run training programmes for parents, employees, professionals, and any other stakeholders concerning the developmental needs of the service users attending the programmes.
• Ensure the environment is appropriate to meet the needs of service delivery, collaborating with various colleagues outside the programmes as well as involving employees within the programme as and when appropriate.
• Liaise with, guide and collaborate with parents/guardians of service users attending the programmes.
• Oversee the recruitment process of employees within the programmes, ensuring an appropriate attitude and background of those persons enrolled.
• Collaborate and contribute with professionals to specialist reports, including end-of-term reports, monthly statistics, business plans, and reports related to service agreements and contracts.
• In conjunction with the Head of Therapeutic Programmes and Services monitor the performance and effectiveness of the programmes and ensure that they are in line with the current service agreement and certification/licencing standards. 
• Ensure that in collaboration with the therapeutic team that a neurodevelopmental and relevant third part entities are being implemented across the programmes with each activity adapted to ensure every client can actively engage. 
• In collaboration with the therapeutic team ensure that therapy plans and their execution meet clinical standards and client needs.
• Address any stakeholder's concerns directly when and as required. 
• Development of policies/procedures and standard operating procedures (SOPs) according to need. 

What we’re looking for

An experienced and compassionate leader, ideally with a therapeutic background, who shall manage, develop and lead the team and ensures the smooth running of the programme.

Qualifications & Experience

• A recognized qualification at MQF level 6 or higher in Disability studies, Health or Social Science or relevant.
• Previous experience in the Allied Health Therapies will be considered as an advantage.
• Minimum (3) three years' experience working in a relevant field/sector.
• One year of Leadership experience in a similar role.

Why join our team?

At Inspire, we believe that people are at the heart of everything we do. As part of our team, you’ll have the opportunity to make a meaningful impact, drive positive change, and be part of a culture that values innovation, collaboration, and well-being.

What we offer you

At Inspire, we prioritize the mental health and wellbeing of our employees. In addition to a competitive salary, commensurate to experience, we offer the below:

• Ten additional days of recess leave.
• Health Insurance coverage.
• Mental Wellbeing Programme.
• Study leave and additional special leave days.
• Cloudigo Premium.
• Scholarship Programme.
• Inspire pool membership.