Sales Associate

Foster Clark Products Ltd in Malta is currently looking to recruit a Sales Associate to join their team on a full-time basis.

Overview:
Reporting to the Territory or Sales Development Manager, you will enjoy a position that offers exposure to a broad range of commercial activities and customer interaction, providing administrative and functional support within a collaborative team environment. You will in turn have access to a wide array of career opportunities for further growth and development within the sales team or other desired functions.

Key Accountabilities:
Order Processing and Tracking

• Prepare export forecasts for customers based on customer market sales and sales team input
• Own the sales order process end to end by generating quotations, processing and maintaining orders and ensuring shipment on time to customers
• Following up with customers and finance to ensure all relevant financial instruments are in place for orders
• Provide customers with regular updates on order status and progress and push to remove any obstacles
• Facilitate in dispatching marketing materials required as part of regular customer shipments.

Finance and Control

• Follow through on the settlement of customer invoices on time
• Support in the booking, processing, and reconciling of debit notes against advertising and promotion budgets
• Ensure customer accounts are reconciled and communicated to customers consistently.

Customer Relationship & Service

• Following up with customers to obtain all necessary reports required from time to time
• Follow through on customer and consumer complaints ensuring timely responses
• Prepare information and track the registration of products in markets where required
• Support product launches by arranging and dispatching product samples to clients for testing.

Sales Coordination & Administration

• Prepare and maintain customer profiles including payment terms, prices, product compliance and portfolio
• Maintain country files containing market knowledge and separate files for client correspondence and invoices
• Upload and ensure the accuracy of customer market sales data in all systems
• Ensure filing cabinets are neatly kept and up to date with annual archiving taking place as per the housekeeping policy
• Providing general administration and support tasks to our sales team including assistance in updating competition pricing, travel bookings and preparing information for upcoming sales trips.

Ideal Candidate Profile:
Education

• A Bachelor's degree in sales, marketing, business administration, finance or a relevant field

Experience

• Minimum entry-level experience of up to 2 years with any knowledge gained in Sales or Marketing, Export or Supply Chain, Customer Service, Finance and Procurement would be an advantage

Technical Skills

• Customer Relationship Management
• Export Management
• Sales Administration
• Financial Instruments and Reconciliation
• Advanced Computer Skills

Key Competencies

• Attention to Detail
• Action Orientated
• Customer Service Orientation
• Verbal and Written communication
• Building the brand
• Monitoring and Measuring

Travel

• Not required

Location

• Malta based