Retail Area Manager

We are seeking a dynamic and experienced Retail Area Manager to oversee the operations of multiple retail locations within a designated area. The ideal candidate will have a proven track record of successful team management, exceptional leadership skills, and a passion for driving sales and delivering outstanding customer service.

Duties & Responsibilities:

• Manage and oversee the daily operations of multiple retail outlets within the designated area.
• Develop and implement strategies to drive sales and achieve targets.
• Ensure that each outlet meets and exceeds performance metrics, including sales goals and customer satisfaction.
• Provide leadership and support to outlet leaders and staff, including suggesting training, coaching, and performance management.
• Monitor inventory levels and ensure appropriate stock levels to meet customer demand.
• Implement company policies and procedures, ensuring compliance across all outlets.
• Provide customer feedback to identify opportunities for improvement and growth.
• Collaborate with other departments.
• Address any operational issues or customer concerns in a timely and effective manner.

Job Requirements 

• Previous experience in a leadership role, preferably as a Team Leader, Supervisor or Assistant Manager.
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills, with the ability to build relationships with customers and team members.
• Proven track record of achieving targets and delivering outstanding customer service.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
• Knowledge of retail and/or telecoms operations.