Rental Sales Agent

• Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer.
• Prepare the rental agreement while advising on and upselling vehicles and optional extras to the customer according to their needs.
• Provide excellent customer service in all customer contact situations.
• Meet all sales and service standards.
• Complete administrative tasks including daily lists to assist the branch.
• Communicate via telephone and email in a friendly and helpful manner.
• Assist branch with returning and turnaround of vehicles as needed.
• Ask about customer experience with Enterprise; recording feedback to improve future rental experience.
• Discreetly check incoming vehicles and direct customers to the counter for completion of the rental.
• Keep lot organized for ease of access and traffic flow.
• Perform other job duties as assigned to meet the business needs.

Experience, Knowledge, and skills:

• Minimum 1-year customer service or sales experience.
• Must be at least 21 years old and have a valid driver’s license with a clean driving record.
• Experience meeting sales quotas or working in highly commissioned positions preferred.
• Exceptional interpersonal and relationship building skills.
• Ability to follow defined service and sales processes.
• Strong verbal and written communication skills.
• Strong organizational skills and the ability to multi-task.
• Ability to manage stressful or unusual situations to maintain good customer service.
• Basic computer navigation skills and knowledge of Microsoft Office applications.
• Ability to work 40 hours per week including day and/or evening hours.
• The ability to communicate in English fluently and other languages is a plus.

Education and Training: 

• Minimum O Level education.

Working hours:  

• 8:00 to 20:00 (2 days in – 2 days out).

Salary and Benefits:

• 16K - €18K p.a plus commissions. 
• Public holidays paid @ 200%.

*If you meet the requirements and feel that this position is a fit for you, do not hesitate and apply for this role today!

About IRIS THAUMAS:
IRIS THAUMAS LTD is certified to ISO 9001:2015; licensed Employment Agency/Employment Business (EA #181); and Certified SRPS (MLC 2006 SRPS).