Brand Ambassador - Entertainment & Events

About Our Client
Our Client operates within the premium hospitality and events sector, delivering refined, high-end experiences in carefully curated environments. The Business is built around creating memorable interactions for guests through elevated service standards, attention to detail, and a strong focus on quality. Its operating philosophy places emphasis on responsibility, safety, and sustainability, ensuring every guest experience aligns with a modern, conscious approach to premium leisure and entertainment.

Role Overview
In collaboration with Heroix, the Client is looking for a confident and engaging Brand Ambassador to represent its offering in busy, high-traffic public areas and designated promotional stands. This role centres on initiating conversations with tourists and members of the public, communicating the concept in a compelling way, and converting interest into confirmed sales or bookings. It is a highly target-oriented position where personal performance directly influences earnings through a commission-based structure.

Key Responsibilities

• Booth Presence: Represent the brand at assigned outdoor or public-facing promotional locations, ensuring a consistent and approachable presence throughout shifts.
• Customer Engagement: Proactively interact with pedestrians and visitors, initiating friendly conversations and building immediate rapport in busy environments.
• Product Presentation: Clearly and confidently communicate the offering, highlighting its value, experience, and unique selling points to potential customers.
• Promotional Distribution: Circulate marketing materials such as flyers and brochures to increase awareness and attract interest in the service or product.
• Sales Conversion & Lead Capture: Convert interest into confirmed sales or bookings using effective closing techniques, while also gathering contact details for future follow-up where relevant.

Qualifications, Skills and Attributes

• Education: No specific academic qualifications are required; relevant practical experience is valued.
• Experience: Previous exposure to sales, promotions, hospitality, tourism, or customer-facing environments is considered advantageous.
• Language Skills: Excellent command of English is essential. Additional languages are beneficial due to the international tourist audience.
• Communication Skills: Strong verbal communication with the ability to explain concepts clearly, confidently, and persuasively.
• Interpersonal Skills: Naturally outgoing, approachable, and able to connect quickly with diverse individuals in busy public settings.
• Technical Skills: Basic ability to report daily activity and record customer interactions or leads as required.
• Organisation: Able to manage materials, maintain booth presentation, and remain structured throughout the working day.
• Self-Motivated: Driven by targets and commission opportunities, with a proactive approach to initiating engagement.
• Problem-Solving: Able to adapt communication style depending on audience response and handle objections effectively.

What's on Offer

• Compensation: A competitive base salary complemented by a performance-based commission structure linked directly to sales results.
• Working Hours: Full-time role.
• Other Benefits: Includes full training, ongoing operational support, and the opportunity to work in prominent tourist locations while representing a premium hospitality concept.
• Career Development: Clear opportunity to grow within a fast-moving commercial environment, with performance-based progression potential.

What Heroix Offers

• Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
• CV Review: Receive candid & constructive feedback to enhance your CV.
• Interview Planning: Get personalised prep sessions prior to your interviews.
• Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
• Long Term: Gain insights into the role and company for a long-term, stable career move.
• Exclusive Opportunities: Access a broader range of job opportunities.
• Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
• Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
• Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
• Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
• Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
• Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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