B2C Sales Executive (Used Cars)

Michael Debono Ltd in Malta is currently looking to recruit a B2C Sales Executive (Used Cars) to join their team on a full-time basis.

Overview:
The B2C Sales Executive will be mainly responsible for reaching the sales target of vehicles (used cars) whilst ensuring the customer experience is beyond satisfactory.

The Position:

• Responsible for the sales of used vehicles and achievement of target
• Anticipates the needs of the client through probing and fair categorization by client personas
• Preparation of quotes according to the model, budget, lifestyle, spoken and hidden needs
• Follow up on leads and quotes
• Preparation of vehicle orders
• Updating pipeline and all sales activities in the database
• Responsible for gathering all documentation to finalize the sale
• Responsible for collecting deposits and hand-over to finance
• Ensuring that paperwork is complete before delivery of the vehicle 
• Liaises with PDI to explain the preparation requirements of the vehicle 
• Coordinates with a workshop to fit accessories, if any
• Assesses vehicle before delivering to clients
• Calls clients to organize appointment when the car is ready for pick up
• Hand over cars in a professional manner, explaining the features to the client 
• Actively participating in sales meetings 
• Proposing recommendations to senior management on improving customer experience processes 
• Identifying consumer trends and market demand to support the procurement of vehicles
• Keeping oneself informed about competition and schemes
• Adhering to all processes and procedures
• Liaising with all departments to fulfil customer’s expectations 
• Carry out other duties as assigned by one’s superior.

The Requirements:

• Familiar with Microsoft desktop operating systems and Microsoft Office applications
• A clean police conduct
• Good knowledge of Internal IT system
• In-depth technical Knowledge of the products 
• Knowledge of the industry and how a dealership works
• Minimum of 1-year experience in a sales-oriented environment B2C.

What We Offer

• Competitive remuneration package
• Health Insurance
• Employee referral scheme
• Weekly breakfast
• Monthly treats
• Employee discounts.