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Responsible Gaming Governance Manager
Responsibilities
• Develop and execute proactive Responsible Gaming (RG) monitoring and interaction processes and procedures across numerous jurisdictions of Betsson Group.
• Document and maintain policies and procedures related to RG interaction framework – via Intranet and official RG Policies.
• Evaluate effectiveness of Group’s RG efforts and develop an improvement strategy.
• Liaise with internal and external stakeholders in relation to RG reports (real time, daily etc.) and Prediction Tools (in-house and 3rd party) in order to further strengthen Group’s proactive RG efforts.
• Oversee and keep track of RG Tools available for players and staff on frontend and backend.
Requirements
- Proven experience in Responsible Gaming in the iGaming Industry
- Strong leadership skills and communication skills at a senior level.
- Excellent problem-solving abilities, with the capacity to make informed decisions on escalated cases
- Proficiency in Excel, reporting tools, and workflow management systems.
- Highly organized and detail-oriented, with the ability to multitask in a fast-paced environment.
What we offer
We offer an exciting and rewarding role in a supportive and fast-paced environment. At Betsson, you’ll have the opportunity to grow and develop your career within the company. Join us and become part of a team that values innovation, collaboration, and personal development.
From a single slot machine in 1963 to being listed on Nasdaq Stockholm and holding gaming licenses in 22 countries, Betsson has come a long way. Today, we are a multi-national company employing some 2,300 people from 70+ nationalities in 18 locations. Betsson AB's headquarters are in Stockholm, Sweden, but the operational headquarters are in Ta' Xbiex, Malta. We refer to the operational subsidiaries as "Betsson Group".
Betsson’s operational subsidiaries’ vision is to deliver the best customer experience in the industry. We offer casino, sportsbook and other games via gaming licences in several countries in Europe, South America, North America, and Central Asia. The business model is to offer gaming under 20+ brands, including Betsson, Betsafe, Nordicbet and Casinoeuro. The brands are operated on a proprietary platform, which is the core of the offer and the customer experience.
Being a responsible operator in relation to customers, suppliers, authorities, investors and other stakeholders is a cornerstone of our business. Betsson is a member of the European Gaming and Betting Association (EGBA), ESSA (Sports Betting Integrity) and G4 (The Global Gambling Guidance Group).
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