Claims Processing Support Assistant

Our client is seeking to recruit for a Claims Processing Support Assistant. The Motor Claim Processing Support Assistant will be responsible for handling claims related to general insurance policies, from the initial stage through to settlement and recoveries.

Duties include: 

• Evaluation of claims as per the policy terms and conditions.
• Maintain and develop personal knowledge and skills through continued professional development.
• Assist Senior Management with claims audits.
• Handle a portfolio of recovery files.
• Liaise with other departmental heads as required.
• Handle a portfolio of recovery files, including debtor and creditor statement reconciliations.
• Process claims payments while maintaining accuracy in payment records.
• Identify potential recovery at the outset of claims and sending holding letters to identified negligent parties.
• Review of final claims submissions before recommendation for payment.
• Participate in monthly claims reviewing process.
• •Support in the investigation of potential fraudulent claims.

• Candidates must ideally have an insurance background
• Candidates must ideally hold claims experience
• Fluency in Maltese and English
• Candidates must hold attention to detail
• Analytical thinking skills

• Certifications like Cert CII (Certificate in Insurance) &/or finance related courses