We are looking for a friendly and outgoing individual to join our team as a Host/Hostess. You will be responsible for creating a welcoming and enjoyable experience for our guests. Your main duties will include greeting and seating guests, managing reservations, and ensuring the smooth flow of service in the restaurant.
Responsibilities:
- Greet guests with a warm and friendly demeanour
- Manage reservations and ensure accurate seating arrangements
- Maintain a clean and organized workplace
- Communicate with servers and kitchen staff to ensure timely service
- Answer phone calls and assist with any inquiries or requests
- Monitor dining room for any issues and address them promptly
- Assist with taking and delivering to-go orders
- Handle cash and credit card transactions accurately
- Uphold high standards of customer service and hospitality at all times
Requirements:
- Previous experience in a customer service or hospitality role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong organizational skills and attention to detail
- Availability to work flexible hours, including weekends and holidays
- Basic math skills for handling transactions
- Knowledge of reservation systems and restaurant operations is a plus
WT Continental offers expert and professional human resources services. We are a man-power company supplying employees at all levels at various different industries and sectors.Our clients work across a wide variety of sectors including hotels, bars and restaurants, factories, industrial complexes, hospitals, old peoples homes, care facilities, commercial establishments and offices.We take pride in understanding our customers’ challenges and needs, and we strive to help our customers succeed by continuously providing the best solution.