Hard Rock Hotel - ORA Residences Concierge

At ORA Residences, we are committed to delivering an exceptional living experience through outstanding service, professionalism, and attention to detail. Our Concierge team plays a key role in creating a welcoming, secure, and well-managed environment for residents and their guests.

We are currently recruiting a Concierge to support the daily operation of ORA Residences and provide a high standard of customer service to residents, visitors, and contractors.

What we’re looking for:

• Previous experience in a Concierge, Front Office, Customer Service, Hospitality, or Residential Services role is considered an asset
• Excellent communication and interpersonal skills
• A professional, courteous, and service-oriented approach
• Ability to manage resident requests efficiently and discreetly
• Strong organisational skills and attention to detail
• Confidence in handling enquiries, deliveries, visitor access, and general administrative tasks
• Ability to work independently and remain calm under pressure
• Good command of English; additional languages will be considered an asset
• Flexibility to work shifts, including evenings, weekends, and public holidays

What you can expect:

• A competitive salary
• The opportunity to work within one of Malta’s most prestigious residential developments
• A supportive and professional working environment
• Ongoing training and development opportunities
• Career development within db Group and its associated brands

Please note:

Due to operational requirements, we are currently considering applications from candidates who are already residing in Malta or who hold a valid EU/EEA passport and are eligible to work in Malta