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Food & Beverage Server
The Food & Beverage Server (Head Waiter) is responsible to provide an excellent overall dining experience for our guests.
Responsibilities:
Arrange table settings and maintain a tidy dining area
Carry dirty plates, glasses and silverware to kitchen for cleaning
Communicate order details to the Kitchen Staff
Check dishes and kitchenware for cleanliness and presentation and report any problems
Deliver checks and collect bill payments
Delegate tasks as well as assist other Food & Beverage Servers in order to provide and assure a smooth, pleasant and efficient restaurant service
Follow all relevant health department regulations
Greet and escort customers to their tables
Inform customers about the day’s specials
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Offer menu recommendations upon request
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Provide excellent customer service to guests
Serve food and drink orders
Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
Up-sell additional products when appropriate.
Qualifications & Assets:
At least 1-year experience working in a similar position
Ability to work variable shift pattern
Ability to work with little supervision
Ability to multi-task with the ability to perform well in a fast-paced environment
Ability to handle unexpected problems and provide solutions to challenges
Hands-on experience with cash register and ordering information system
Excellent presentation skills.
Hugo’s Group is Malta’s premier hospitality and entertainment brand, bringing together vibrant nightlife destinations, a signature burger bar, and two cutting edge hotels. Built on a foundation of exceptional service and forward-thinking innovation, we continue to set new standards in guest experiences.At Hugo’s Group, we offer rewarding career opportunities, competitive benefits, and a collaborative environment where teamwork is at the heart of everything we do. As proud holders of the Equality Mark certification, we are deeply committed to fostering an inclusive, supportive, and transparent workplace where every individual has the opportunity to thrive.If you’re driven, energetic, and passionate about hospitality, join our dynamic team and play a key role in creating unforgettable experiences for guests from across the globe.Hugo’s Group is Malta’s premier hospitality and entertainment brand, bringing together vibrant nightlife destinations, a signature burger bar, and two cutting edge hotels. Built on a foundation of exceptional service and forward-thinking innovation, we continue to set new standards in guest experiences.At Hugo’s Group, we offer rewarding career opportunities, competitive benefits, and a collaborative environment where teamwork is at the heart of everything we do. As proud holders of the Equality Mark certification, we are deeply committed to fostering an inclusive, supportive, and transparent workplace where every individual has the opportunity to thrive.If you’re driven, energetic, and passionate about hospitality, join our dynamic team and play a key role in creating unforgettable experiences for guests from across the globe.
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