Bar Manager

Description:

Join us at InterContinental Malta as we are seeking a highly motivated and experienced Bar Manager to oversee the operations of our vibrant and popular bar. The ideal candidate will have a passion for the hospitality industry, excellent leadership skills, and a strong understanding of bar operations.

Responsibilities:

• Together with the Outlet Managers, and under the guidance of the Food & Beverage Manager, this role is to ensure a smooth running of the outlets.
• Train, schedule, and motivate bar staff to deliver exceptional customer service.
• Assist in continuous improvement and use all necessary tools to operate the Department in an efficient manner, reaching the highest levels of standards of guest, as well as employee satisfaction.
• Controls direct financial responsibility for all outlets to include cover and revenue forecasting, labour forecasting, monitoring food and beverage costs, as well as control all bottom-line expenses.
• Prepare training program for all team members and its implementation.
• Understand the opening and closing procedures for all outlets.
• Develop and update drink menus, ensuring a diverse and appealing selection.
• Monitor inventory levels and place orders to maintain adequate stock.

Skills and experience:

• Knowledge in IT/Micros POS and systems: Test run, optimize, feedback and train, as needed, all team members on operating the system.
• Proven experience as a Bar Manager.
• Exceptional customer service and communication skills.
• Ability to work in a fast-paced environment and handle pressure.
• Knowledge of health and safety regulations.
• Excellent English both written and verbally, any other language ability will be an advantage.

The duties and responsibilities described in this job description are not a comprehensive list, and as such additional tasks may be assigned to the employee from time to time.

We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It’s what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

True Attitude:

being caring, wanting to make a positive difference, and building genuine connections with guests.

True Confidence:

having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.

True Listening:

focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.

True Responsiveness:

is about providing guests with what they need and doing so in a timely and caring manner.

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing, and understanding people.