Wellness Advisor - Health & Fitness jobs in Malta - October 2024
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Wellness Advisor

Carisma Spa & Wellness International Limited , North of Malta

Published on 11 Sep 2024

Expires in 16 days (31 Oct 2024)


Carisma Spa & Wellness International Limited in Malta is currently looking to recruit a Wellness Advisor to join their team on a full-time basis.

Job description:

Carisma Spa & Wellness is an award-winning spa chain with over 30 years of experience in providing exceptional services in 5-star hotels, luxury resorts, and Thalasso centers in Turkey and Malta. Our dedicated staff enrich our guests' lives through well-being, relaxation, and rejuvenation. We believe in nurturing the connection between body, mind, and soul to help our guests become the best version of themselves.

We are looking for a dynamic and motivated Spa Advisor to join our team at Carisma Spa & Wellness in Saint Julian's, Malta. This full-time, on-site role is essential in ensuring our guests receive the highest standard of customer service and support throughout their spa experience.

Responsibilities:

  • Customer Relations Excellence: Provide exceptional service to all guests, ensuring their experience is relaxing and rejuvenating from start to finish
  • Sales and Promotions: Actively promote spa services, packages, and homecare products to guests, driving sales and enhancing customer satisfaction
  • Handling the Spa Information Desk and managing daily promotional activities both indoors and outdoors within the hotel premises. This includes guest engagement and ensuring a communicative and personable approach throughout the hotel complex
  • Marketing Materials: Handle and distribute leaflets, brochures, and promotional catalogues to increase awareness and drive engagement with our services
  • Reservations Management: Efficiently manage guest reservations, ensuring accurate scheduling and optimal use of spa resources
  • Service Sales: Sell spa services and homecare products, offering personalized recommendations to meet guests' needs
  • Daily Operations Assistance: Support the overall daily operations of the spa, ensuring a smooth and efficient workflow
  • Following All Brand Standards Assigned: Following all brand standards accordingly.

Key Qualifications:

  • Proven experience in a customer service or sales role, preferably within the spa or wellness industry
  • Excellent interpersonal and communication skills, proficient English
  • Strong organizational skills and attention to detail
  • Ability to multitask and handle various responsibilities simultaneously
  • Proficiency in handling marketing materials and promotional activities
  • A proactive and positive attitude with a passion for wellness and customer care.

Join us at Carisma Spa & Wellness and be a part of a team dedicated to enhancing the well-being of our guests. If you have a passion for customer service, sales, and the wellness industry, we would love to hear from you.


Carisma Spa & Wellness International Limited:
Carisma Spa & Wellness has provided beauty and wellness treatments to guests from all around the world since 1990. Initially starting in Turkey, and in 2010, entering Malta, the Carisma Brand has operated in over 50 five-star hotels. Carisma prides itself on offering a holistic range of services, continuously investing in training its ever-growing team, and pioneering cutting-edge innovations in its line of massages, facials, and beauty treatments to ensure you get the greatest results. These values have allowed Carisma to provide the best spa days for its customers, to be recognized by the prestigious world luxury spa awards for three consecutive years and to retain a 99% customer satisfaction rate for over 30 years


time
Full Time
Job Type
experience
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
category
Health & Fitness
Category
industry
Wellness
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