Franchise Manager - KFC

A vacancy has arisen within Food Chain Limited for a Franchise Manager reporting to the Business Manager of the company. This position requires a person who is efficient and effective in the operations of our stores within the set policy framework and in accordance with established procedures.

Food Chain Ltd operated 17 stores in total across Malta for Burger King, Pizza Hut, KFC and Boost.

Main tasks and responsibilities

• Ensuring that all restaurant operations are running smoothly, carrying out structured visits in all our restaurants and following up on any issues with the respective Restaurant Manager.
• Ensuring customer satisfaction by making sure that franchise standards of operations are met at all times.
• Liaising with the Human Resources Manager and Brand Coach to make sure that restaurants are well-staffed, and all employees are trained, developed and coached accordingly.
• Liaising with the Finance Manager and making sure that all financial costs are in control and preparing the annual budget reports.
• Liaising with the Marketing department to support promotional activities and ensure that campaigns are communicated efficiently.
• Liaising with the Maintenance and Projects Manager to ensure efficiency at the stores.
• Be proficient on all technical and operational aspects.
• Ensure that all stores are sales focused and ensuring maximum sales are achieved.
• Liaise with the Franchise to make sure all standards in place and audits passed.

Educational and skill requirements

• Masters/Degree in Management or 3 years experience in customer oriented in a managerial position.
• Fluent in spoken and written English.
• IT Literate.
• Excellent communication and organisational skills.
• Budgeting and management skills.
• Skilled multi-tasked with the ability to work to tight deadlines.
• Numeracy skills.
• Possess a driving license and a car.

Job benefits

• Employee Feedback - Your ideas and input are valued, shaping the future of the company.
• Company Growth - Join a company experiencing significant growth and be a key contributor to it's success.
• Career Advancement - Experience personalised development plans and pathways to advance your career within the company.
• Recognition and Rewards - Our hard work and achievements are celebrated and rewarded regularly.
• Join a Family - We treat our employees as part of a close-knit family, fostering a sense of belonging.
• Continuous Innovation - Be part of a team that is always exploring new ways to revolutionise the industry.
• Corporate Responsibility - Contribute to sustainable practices and environmental initiatives for a better society.