Administrator

An excellent opportunity has arisen within our international pensions company to form part of a highly skilled and experienced pension team in our fast-growing Malta office. This is a great opportunity for an individual to develop their knowledge in pensions and work within a dynamic environment.

The role involves all aspects of administration from onboarding members to being involved in investment specialisation.  

You will provide a high level of support to meet the needs of all of our clients. You should possess excellent communication skills and the ability to work on your own initiative and under pressure within a busy environment. You should be fluent in English.

Remuneration is competitive and dependent on experience and qualifications.

Typical responsibilities:

• Carry out general pension administration duties such as checking KYC information, dealing instructions.

• Issuing annual statements

• Preparing income, IFA and investment payment instructions, whilst adhering to internal procedures and deadline.

• Calculate income and lump sum payments adhering at all times to the rules of HMRC and the Retirement Pensions Act.  

• Liaise with Investment Companies, IFA’s and Members.

• Ensure the conformance with turnaround times, policies and procedures in line with the license conditions and regulatory standards.

• Help Senior Management with ongoing and ad hoc reporting deadlines.

• Maintain good client relationships and provide a VIP customer service by answering the phone and emails in a polite and professional manner.

• General ad hoc administration tasks as and when required.

• Report to the Pensions Manager.

Requirements

• Strong verbal and written communication skills (English).

• Good business writing skills.

• Be able to work on own initiative and manage multiple tasks.