Guests & Property Manager

Easy Landlord in Malta is currently looking to recruit a Guests & Property Manager to join their team on a full/part-time basis.

Overview:

Our guests and our properties are our main focus. Are you looking for a flexible lifestyle, without the need to go to the office everyday? If you consider yourself a people’s person, is very dependable and have a knack for solving issues – contact us to join our team. 

Below you can find a more detailed description of the role.  

Responsibilities:

• Guest Communication
• Communicating with guests via text, Whatsapp, Airbnb, Booking.com and answering guest phone calls
• Bookings & Reservations Management
• Managing bookings & reservations, and following predefined tasks & workflows
• Attending to issues when they arise, and possibly on location depending on issue
• Onboarding new properties
• Checking new properties we are starting to managing, and ensuring that everything is ok to welcome first guests
• Routine inspections of existing properties (on a schedule)

Requirements:

1. Flexibility – While this is a part-time role, and can mostly be done remotely – At times issues may arise which will require you to attend to them when they come up – there are no set hours
2. Note: Having a fixed office-job as your main full time with no room for flexibility will not be suitable for this role
3. Fluent & very good command of English
4. Tech-savvy; Access to your own laptop, smartphone and internet connection
5. Own transport
6. Living physically in Malta or Gozo, to be able to attend to issues when they arise
7. People’s person; Ability to handle guests and communicate effectively, as well as manage different character and personality traits effectively
8. Organised and taking ownership of assigned tasks

Good to haves

• No prior experience is necessary – However, knowledge of properties and experience in property management is a big plus
• Knowledge of any foreign language like Italian, Spanish and French

Job Perks

• Office-less, flexible remote-based job. However, one still needs to be physically based in Malta for when issues arise
• No fixed hours. We believe a job should be based on performance, not on actual time spent in office
• Mobile phone contract & fuel allowance
• Ideal to earn decent extra money on the side
• Training will be provided as needed, on all the job aspects. This includes property audit checklists, IT systems, and how to organise yourself better if needed

The Important Stuff

• Hours: 15 – 40 hours per week (depending on seasonality, as well as your availability)
• Salary is based on total amount of bookings / guests managed. Roughly estimated at €700 – €2000 per month, depending on hours and seasonality
• Location: Remote/Flexible – However, requires you to have the flexibility to go to properties should the need arise, when it arises.

This role is well suited for people who want a flexible lifestyle, or work other jobs which allow some flexibility like real-estate agents, freelancers, self-employed etc, while adding extra income at the end of the month.