Customer Success Manager (Russian Speaking) - Customer Service jobs in Malta - April 2024
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Customer Success Manager (Russian Speaking)

Kaverto Media Limited , Central Malta

Published on 04 Apr 2024

Expires in 14 days (04 May 2024)


Kaverto Media in Malta is currently looking to recruit a Customer Success Manager (Russian Speaking) to join their team on a full-time basis.

Interested candidates must be residing in Malta and fluent in the Russian language.

Responsibilities:

  • The first point of contact for customers
  • Addressing customer’s issues and providing the required support
  • Liaising with various departments in the company to find the most efficient and satisfactory solution for the customers
  • Providing timely and professional ongoing support to the company’s clients
  • Liaising with the company’s partners to ensure outstanding ongoing services
  • Developing new processes and procedures to excel in servicing our clientele
  • Achieve excellence in problem-solving and support.


Requirements:

  • Fluent in Russian and English languages, both verbal and written, Latvian will be considered an advantage
  • Professional approach and attitude when dealing with customers
  • Always aiming at excellence and customer satisfaction
  • University Degree in Management/Finances or Economics
  • Experience in a similar role- a minimum of 1 year is an advantage
  • Ability to be an independent player and work as part of a team
  • Ambitions to improve and grow with the company.

 


time
Full Time
Job Type
experience
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
category
Customer Service
Category
industry
Advertising
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