Contact Centre Agent - Customer Service jobs in Malta - November 2022
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Contact Centre Agent
Melita Ltd Melita Ltd , Central Malta

Expires in 16 days (15 Dec 2022)


Melita Ltd. in Malta is currently looking to recruit a Contact Centre Agent to join their team on a full-time basis.

Job Role:
Do you like forming a relationship with people to be better able to support them? We are looking for individuals who will be the first point of contact with our customers when they most need our support. This is a varied job in which you will be dealing with queries and some sales while working within a team that will teach you and challenges you to grow. If you value customer-centricity, have a friendly approach, and love problem-solving, then this is the job for you.

Requirements:

  • Have an ‘O’ Level standard of education, which must include a good pass in both Maltese and English
  • Be an excellent team player
  • Be extremely passionate about customers and eager to learn new products and services
  • Possess outstanding customer service, telephone courtesy, communication, and, organisational skills
  • In possession of an IT / ICT / ECDL qualification
  • Love of working in a dynamic and fast-paced environment
  • Prior experience in a customer service-related role would be will an asset.


Benefits: 

  • An inspiring work environment
  • Motivating incentives and Bonus schemes
  • Advantageous Staff Benefits
  • Favorable work/life balance
  • Exciting training that will help you grow and develop
  • Coaching and mentoring.

Melita Ltd:
At Melita, we help people stay connected with the most technologically advanced telecommunication services around. We started back in 1992, and today we set the standard for digital technologies in Malta, providing services to more than 75% of Maltese households and an ever-growing number of businesses. As our name suggests, we’re rooted in Malta, but with international shareholders and operations in Italy and Germany, we have an outlook that goes beyond Maltese shores, an outlook that’s reflected in our culture and our team.

time
Full Time
Job Type
experience
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
category
Customer Service
Category
industry
Telecommunications
Industry



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