Senior Administrative Officer - Banking Operations Unit

We are a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands. 

We are a team of inspired people who believe that opportunities start with a conversation. 

The Senior Administrative Officer will be responsible for assisting in the carrying out of day-to-day operational duties related to customer payments, clearing of cheques, execution of customer orders made through internet banking as well as activities related to the due diligence process and processing of data at customer account opening and maintenance.

The person in this role will also be responsible to assist in all the processes and other activities which from time to time are taken over by the Department.

• Perform due diligence process of the opening of accounts for personal and non-personal customers;
• Assist on tasks such as deceased customer and garnishee mandates;
• Ensure statistics are up to date according to the delegated area of supervision; and
• Provide solutions for complex situations.

The potential candidate should be a reliable and trustworthy team player with an aptitude for learning, able to work in a dynamic environment, meticulous and organised in his/her work.

You must:  

• adopt a target driven approach to work;
• Be a team player and a person of trust and integrity ;
• have good analytical skills and attention to detail; 
• possess excellent written and verbal communication skills in both English and Maltese; 
• possess good Microsoft Office application skills mainly in the use of Excel and Word; and
• Pay particular attention to details and accuracy while executing your tasks while being efficient and productive;.

• Have a minimum 3 years banking experience, will be considered an asset; and
• Have a certificate or diploma at MQF Level 5 in Business Management or Banking & Finance, will be considered an asset.

• Ongoing personal development; 
• Preferential interest rates on home loans, personal loans and home value loans; 
• Comprehensive support for academic advancement through fully subsidized staff study loans; 
• Private clinic health insurance coverage, extendable to dependants; 
• Life insurance and personal accident cover; 
• Free ophthalmic examinations; 
• Private counselling sessions in collaboration with Richmond Foundation; 
• Additional half-day leave for birthday celebrations; 
• Annual performance appraisals and salary reviews; 
• €250 annual wellness allowance; 
• Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40; 
• Flexible work arrangements (role permitting); and 
• Various corporate discounts. 

BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.