Head of Unit - Products Strategy Unit

We are a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands. 

We are a team of inspired people who believe that opportunities start with a conversation. 

The Head of Product Strategy Unit is responsible for leading and driving the strategic vision, development, and management of all Bank’s products. The role demands a strong background in banking technology, preferably with Temenos platforms, and involves close collaboration with cross-functional teams across the Bank and external stakeholders, to deliver innovative, high-quality products and services.

You will be responsible to:

• Define and prioritise the product roadmap, ensuring alignment with customer needs, regulatory requirements, and technological advancements;
• Oversee the entire product lifecycle from concept to launch, including ideation, design, development, testing, and go-to-market strategies;
• Conduct regular market analysis and competitor benchmarking;
• Oversee the Bank’s Customer feedback platforms and analyse such feedback in order to consider improvements or review of existing products and services;
• Build and lead a high-performing product development team, fostering a culture of collaboration, innovation, and accountability;
• Work closely with all relevant departments to ensure seamless product launches and customer adoption;
• Monitor product performance and related financial metrics, adjusting strategies as needed to achieve business targets;
• Review and manage Tariff of Charges; and
• Stay updated on the latest trends in banking technology, financial services and regulatory changes.

You must have:

• In-depth understanding of banking operations, digital banking trends, and regulatory requirements;
• Strong analytical and problem-solving abilities, with a focus on customer-centric product design; and
• The ability to work in a fast-paced, dynamic environment and manage multiple priorities.

• Bachelor’s degree in Banking, Computer Science, Business Management, Economics or a financial related area. MBA or equivalent will be considered an asset;
• Have at least 2 years of experience in product management and development, ideally with a focus on banking technology; and
• Experience in banking technology, preferably on Temenos’ suite of products will be considered an asset.

• Ongoing personal development; 
• Preferential interest rates on home loans, personal loans and home value loans; 
• Comprehensive support for academic advancement through fully subsidized staff study loans; 
• Private clinic health insurance coverage, extendable to dependants; 
• Life insurance and personal accident cover; 
• Free ophthalmic examinations; 
• Private counselling sessions in collaboration with Richmond Foundation; 
• Additional half-day leave for birthday celebrations; 
• Annual performance appraisals and salary reviews; 
• €250 annual wellness allowance; 
• Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40; 
• Flexible work arrangements (role permitting); and 
• Various corporate discounts. 

BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.