Assistant Branch Manager - Retail Banking Unit

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.

We're a team of inspired people who believe that opportunities start with a conversation.

Duties and responsibilities

You will be responsible for:

• assisting the Senior/Branch Manager in the overall management of the branch in a professional and efficient manner;
• providing excellent customer service as per Bank's overall standard;
• achieving and exceeding set targets by proactively planning and organising business related initiatives and activities to attain performance objectives and to increase business volume and profitability;
• managing a portfolio of customers whilst pursuing opportunities for growth from current and prospective clients;
• contributing to the development of team members to their full potential through training, mentoring and support;
• ensuring operational soundness, strict adherence to compliance regulations and established rules and procedures; and
• constantly liaising with Senior/Branch Manager in solving complex problems and to plan and organise his/her own activities and of the employees under his/her supervision.

Competencies and experience

The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach.

You must:

• demonstrate excellent people management skills;
• have knowledge of banking Accounting and fundamentals;
• be proficient with MS Office applications;
• provide excellent customer service levels;
• demonstrate excellent written and verbal communication skills in both English and Maltese, with the ability to communicate effectively using a high level of business English;
• be solutions driven;
• ideally have 2 years' experience as a commercial supervisor or minimum of 5 years banking, ideally having experience at 2 or more branches; and
• ideally have a degree either in Banking and Finance, Business Management, Economics or in a related field. 

What we Offer

• Ongoing personal development;
• Preferential interest rates on home loans, personal loans and home value loans;
• Comprehensive support for academic advancement through fully subsidized staff study loans;
• Private clinic health insurance coverage, extendable to dependants;
• Life insurance and personal accident cover;
• Free ophthalmic examinations;
• Private counselling sessions in collaboration with Richmond Foundation;
• Additional half-day leave for birthday celebrations;
• Annual performance appraisals and salary reviews;
• €250 annual wellness allowance;
• Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;
• Flexible work arrangements (role permitting); and
• Various corporate discounts.

BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.