Sales Administrator - IT Sector

Sales Administrator - IT Sector
Salary Package: €23,000 to €26,000

About Our Client
Our Client operates within the information technology sector, delivering infrastructure solutions, managed services, and specialised software offerings. The Company is recognised for its forward-looking approach and commitment to delivering practical, client-focused solutions. As the organisation continues to expand, it is strengthening its commercial operations team with a detail-oriented professional to support its sales processes.

Role Overview
The Sales Administrator will be responsible for supporting the sales function by ensuring accurate handling of customer records, commercial documentation, and internal workflows. Working closely with the Head of Sales and Sales Executives, the role focuses on maintaining structured sales data, supporting proposal preparation, and ensuring smooth coordination between departments from lead generation through to contract renewal.

Key Responsibilities

• CRM Management & Sales Tracking: Maintain and update records of leads, opportunities, and client information within the CRM system, ensuring all pipeline data remains accurate and current.
• Sales Documentation Support: Assist in the preparation and organisation of quotations, proposals, and agreements, ensuring all internal approvals and required inputs are obtained efficiently.
• Contract & Renewal Monitoring: Track upcoming renewals for services, licences, and agreements, ensuring timely reminders and accurate renewal listings are maintained for the sales team.
• Internal Coordination: Liaise with technical, finance, and operations teams to ensure seamless processing of signed agreements, including handover for invoicing and service activation.
• General Sales Assistance: Provide ongoing administrative support to the sales team and Head of Sales, assisting with documentation, follow-ups, and day-to-day operational tasks.

Qualifications, Skills and Attributes

• Education: Post-secondary level education or equivalent qualification is required.
• Experience: Minimum of 1 year of experience in an administrative or office support role, ideally within a structured business environment.
• Language Skills: Excellent command of English is required to succeed in this role. The ability to communicate in Maltese would be an asset.
• Communication Skills: Strong written and verbal communication skills, with the ability to interact professionally with internal teams and clients.
• Interpersonal Skills: A collaborative approach with the ability to work effectively across multiple departments.
• Technical Skills: Confident use of Microsoft Office applications and CRM systems, with willingness to develop further IT-related knowledge.
• Organisation: Strong attention to detail with the ability to manage multiple tasks and deadlines effectively.
• Self-Motivated: A proactive attitude with a genuine interest in developing a career within sales operations and the IT sector.
• Problem-Solving: Ability to identify discrepancies, follow up efficiently, and support the resolution of operational issues.

What's on Offer

• Compensation: A competitive salary package.
• Working Hours: Flexible working arrangements within a supportive and modern working environment.
• Other Benefits: Private health insurance and a mobile phone plan. Access to ongoing training and structured career development opportunities.
• Career Development: Opportunities for progression within a growing technology-focused organisation.

What Heroix Offers

• Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
• CV Review: Receive candid & constructive feedback to enhance your CV.
• Interview Planning: Get personalised prep sessions prior to your interviews.
• Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
• Long Term: Gain insights into the role and company for a long-term, stable career move.
• Exclusive Opportunities: Access a broader range of job opportunities.
• Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
• Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
• Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
• Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
• Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
• Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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