Operations Officer (Hybrid)

We’re looking for a proactive and detail-oriented Operations Officer to a growing Operations Team, supporting the commercial and operational activities. If you enjoy problem-solving, thrive in a fast-paced environment, and want to work closely with international markets, this role offers an excellent opportunity to grow and make an impact.

What You’ll Do

• Prepare and build product proposals in collaboration with partners across Europe.
• Conduct market and competitor research on maintenance products.
• Assist with registering, administering, and maintaining service agreements.
• Analyse and resolve operational issues raised by European markets.
• Support and drive projects aimed at improving customer offers and operational efficiency.
• Handle invoices, sales requests, and related documentation.
• Provide daily operational support and backup to the Technology Operations Manager and team members.

What You’ll Bring

• Strong command of Microsoft Office applications.
• Excellent written and spoken English.
• High attention to detail, accuracy, and a structured approach to problem-solving.
• Strong communication skills and a collaborative mindset.
• Ability to multitask, prioritise, and meet deadlines.
• Flexibility, commitment, and professionalism.
• Legal eligibility to work in Malta and clean police conduct certificate.
• Ability to create and maintain forms using Adobe Pro.
• A degree in Business, IT, Engineering, or an equivalent field.

Bonus Skills (Nice to Have)

• Programming or general IT knowledge.
• Advanced Excel skills.
• Understanding of database structures or architecture.
• Additional European languages.

Benefits

• Health Insurance
• Performance Bonus
• Free parking