Credit Control Administrator

Our client, a leading retail store is looking to recruit a Credit Control Administrator to join their team.

Main responsibilities include: 

• Proactively following up on overdue accounts through telephone, email, and written correspondence, including the issuance of account statements and payment reminder letters when required.
• Responding to and resolving customer queries related to outstanding balances and payment issues in a timely and professional manner.
• Accurately posting and allocating customer payments within the accounting system.
• Handling and resolving internal queries concerning customer payments and account reconciliations.
• Maintaining strict confidentiality of all customer, financial, and service-related information.
• Performing any additional duties and responsibilities as required to support the efficient operation of the department.

Requirements

• Fluent in both English and Maltese.
• Conversant in the use of Microsoft Office.

Education and Experience

• An O Level Standard of Education