Implementation Specialist

We're looking for an Implementation Specialist to join Sixteen Hospitality's team in Malta. In this hands-on role, you'll be responsible for deploying our restaurant management and point-of-sale technology at client sites, owning each project from initial configuration through to Go Live — and making sure every client has the confidence and know-how to operate it well.

This is a hybrid position, combining office work, on-site client visits and remote working flexibility.

About Sixteen Hospitality

At Sixteen Hospitality, we have a passion for restaurants. We help restaurant businesses transform their operations by implementing a suite of integrated technological tools and processes that work seamlessly within their day-to-day environment.

Our team lives by four core values:

• We are humble yet hungry to grow
• We are always ready to help
• We take ownership and persevere
• We think critically to solve problems

Key Responsibilities

• Manage your own client implementation projects end-to-end
• Configure and deploy our technology solutions fully, through to Go Live
• Deliver hands-on training to client teams at their premises
• Support clients through the early post-launch period to ensure a smooth transition
• Hand over completed projects to the customer support team

What We're Looking For

• At least 6 months of experience working in a restaurant or hospitality environment
• Experience configuring or deploying software systems
• Strong organisational skills with a natural ability to plan and manage project timelines
• Results-driven — you are motivated to hit deadlines and see projects through to completion
• Genuine enthusiasm for working directly with restaurant and hospitality teams
• A proactive, problem-solving mindset

This role is well suited to junior or mid-level candidates looking to build a career at the intersection of hospitality and technology.

What We Offer

• Annual gross salary of €28,000 – €35,000, depending on experience
• Health insurance
• Second pillar pension plan
• Hybrid working arrangement
• A collaborative, values-driven team
• The opportunity to grow with a company at the forefront of hospitality technology