Sales Representative (Hardware & Tools)

We are seeking a customer-oriented and knowledgeable Sales Representative to join a dynamic team. In this role, you will be the go-to expert for customers.. The ideal candidate combines practical knowledge of tools with a passion for sales and excellent customer service.

Key Responsibilities:

• Customer Consultation: Assist customers in selecting the right products, providing expert advice .
• Product Expertise: Maintain an in-depth understanding of the product range to effectively address customer queries, troubleshoot issues, and recommend tailored solutions.
• Visual Merchandising: Ensure the sales floor is well-organized, accurately priced, properly stocked, and visually appealing to customers.
• Relationship Building: Build and maintain strong, trust-based relationships with clients to foster loyalty and encourage repeat business.
• Inventory Management: Monitor stock levels on the floor and collaborate with the team to restock and display items efficiently as needed.
• Product Demonstrations: Conduct safe and practical demonstrations of various tools and hardware equipment for customers when required.
• Market Awareness: Stay updated on industry trends, new product launches, and building materials to continually improve service quality

Requirements

• Possess a strong aptitude toward maintaining and promoting a safe working environment for yourself, colleagues, and customers.
• Dedicated to providing high-quality performance and maintaining high standards in all aspects of your work.
• Strive to create a welcoming, customer-driven experience that prioritizes finding the best solutions for every client.
• Strongly believe that teamwork makes work more efficient and leads to better overall productivity.
• Previous experience or a strong familiarity with hardware, tools, timber, or DIY projects is considered an asset.