B2C Sales Executive

• Responsible for the achievement of sales target
• Anticipates the needs of the client through probing and fair categorization by client personas
• Preparation of quotes according to the model, budget, lifestyle, spoken and hidden needs
• Follow up on clients and escalating feedback
• Preparation of vehicle orders and share with Administration Team to accept or order
• Responsible to gather all documentation to finalise sale
• Responsible for preparation of customer file 
• Updating pipeline and all sales activities in database
• Actively participating in sales meetings 
• Proposing recommendations to senior management on improving customer experience processes 
• Responsible to collect deposit and hand-over to cashier
• Assesses vehicle before delivering to clients
• Calls clients to organize appointment when car is ready for pick up
• Liaises with PDI to explain the preparation requirements of the vehicle 
• During delivery, explains the vehicle features to client
• Coordinates with workshop to fit accessories, if any
• Identifying consumer trends and market demand to support the procurement of vehicles
• Keeping oneself informed about competition and schemes
• Adhering to all processes and procedures
• Liaising with all departments to fulfil customer’s expectations 
• Carry out other duties as assigned by one’s superior

The Requirements

• Organized team player with excellent negotiation and communication skills. 
• Familiar with Microsoft desktop operating systems and Microsoft Office applications 
• A clean police conduct 
• Good knowledge of Internal IT system 
• In depth technical Knowledge of the automotive industry would be an asset 
• Minimum of 1 year experience in a sales oriented environment B2C 

What we Offer

• Competitive remuneration package 
• Continuous development and mentoring 
• Flexible working arrangement 
• Health insurance 
• Employee referral scheme 
• Monthly treats 
• Employee discounts