Underwriter - Personal Lines

Our client, within the insurance industry is looking to recruit an Underwriter . The chosen candidate will Respond to customer/broker enquiries and advise on all motor products and services; underwrite quotes, amendments and issue policies and renewals in accordance with current underwriting guidelines.

Responsibilities:

• Answering telephone calls at all times
• Prepare quotes and issue new policies and renewals within established limits and according to documented procedures.
• Input data into the underwriting software system.
• Perform any other duties as assigned by senior management or the Core team.
• Deliver a high level of customer service to brokers/intermediaries during face-to-face contact, by telephone and by email.
• Liaise with brokers/intermediaries, claims unit and/or underwriting regarding clients’ claims or clients’ insurance needs.
• Liaise with, assist Finance Department with brokers/intermediaries queries.
• Chase brokers/intermediaries for renewals and make appropriate notes on the underwriting system.
• Ensure that all the necessary renewal documentation and renewals are issued to brokers/intermediaries within the required timeframes.
• Follow up of with brokers/intermediaries renewals to ensure instructions are received prior to expiry date.
• Assist with credit control as required.
• Individual performance objectives will be set on an annual basis.

Requirements:

• Minimum of post-secondary level of education or higher
• At least 2 years of experience as a motor insurance underwriter
• Excellent communication and interpersonal skills.
• Preferably Maltese speaking
• Proficient in English (communication & written)
• Proficient in Microsoft applications and basic IT use
• Ability to work independently and as part of a team to reach individual and departmental goals.

Benefits:

• Annual performance bonus 
• Life insurance (2x annual salary)
• International health insurance
• Summer hours and hybrid working (according to company necessities) 
• Yearly eye screening
• Parking (after 6 months' probation)
• Payment of professional membership fees (e.g., CII)
• Education awards for professional qualifications
• Sponsorship for job-related training
• 40% discount on personal insurance policies (after 6 months' probation)