Senior Commercial Underwriter

Our client in the Insurance industry, is looking for a Senior Commercial Underwriter who would manage medium to high complex risks and deliver technically sound underwriting decisions in line with company strategy and risk appetite. The chosen candidate will also be expected to provide expert guidance to intermediaries and clients on non-motor products, ensuring high-quality service, accurate policy placement, and strong relationship management

Responsibilities:

• Underwrite new business, renewals, and mid-term adjustments within delegated authority limits, ensuring adherence to underwriting guidelines and profitability targets.
• Assess complex risks, determine appropriate terms, pricing, and coverage, and escalate where necessary.
• Build and maintain strong relationships with intermediaries and clients to support business retention and growth.
• Proactively identify cross-selling opportunities across the product suite.
• Monitor renewal pipelines, actively follow up with intermediaries, and implement strategies to maintain and improve retention levels.
• Support the Team Leader and Underwriting Manager in supervising daily team activities and ensuring operational efficiency.
• Provide support to junior staff, ensuring consistent underwriting standards across the team.
• Ensure accurate and timely data entry into underwriting systems and maintain high data quality standards.
• Handle incoming enquiries (telephone/email) professionally and ensure service standards are consistently met across the team.
• Collaborate with senior management and AICEL M to support strategic initiatives and business planning.
• Perform additional duties as required by senior management in support of business needs.
• Deliver exceptional service to clients and intermediaries across all communication channels.
• Ensure timely issuance of quotes, policies, renewals, and documentation in line with agreed service levels.
• Maintain strong collaboration with internal stakeholders, including Claims, Finance, and Compliance, to ensure seamless service delivery.
• Support resolution of complex queries, claims-related issues, and complaints in a professional and efficient manner.
• Contribute to team performance by supporting, guiding, and developing colleagues.
• Maintain renewal retention rates in line with company targets through proactive engagement with intermediaries.
• Consistent achievement of underwriting profitability and growth targets within defined risk appetite.
• High retention rates supported by proactive renewal management and strong broker relationships.
• Demonstrated technical expertise and sound judgment in underwriting complex risks.

Requirements:

• Minimum of 7+ years of relevant underwriting experience
• Experience with commercial and marine products
• ACII qualification preferred, or actively working toward achieving it within an agreed timeframe.
• Proficient in Microsoft Word and Excel.

Benefits:

• Annual performance bonus
• Life insurance (2x annual salary)
• International health insurance
• Summer hours
• Hybrid working
• Yearly eye screening
• Parking Space (after 6 months’ probation)
• Payment of professional membership fees
• Education awards for achievement of professional qualifications
• Sponsorship for job-related training
• 40% discount on personal insurance policies (after 6 months’ probation)
• Employee Assistance Programme