Reservations Agent

We are recruiting on behalf of our client, a leading hospitality operation in St. Julians, and they are looking for a Reservation Agent to manage bookings and deliver outstanding service from enquiry to arrival.

Your Mission

You will handle reservations with accuracy, warmth, and efficiency, making sure every guest starts their stay with a great first impression.

What You Will Do

• Manage bookings, confirmations, and cancellations
• Respond to enquiries by phone, email, and online channels
• Provide clear information on rooms, rates, and services
• Keep reservation systems accurate and updated
• Coordinate with the front office and sales teams
• Assist with special requests and guest feedback

What We Are Looking For

• Experience in reservations, front office, or guest services
• Excellent communication and organisation skills
• Guest-focused and detail-oriented
• Fluent in English (other languages are a plus)
• Positive, reliable, and calm under pressure

What You Get

• A dynamic and fast paced work environment
• Career growth and development opportunities
• Competitive salary and staff benefits
• A role where your impact is felt every day

Ready to Start Strong from the First Hello?

If you love hospitality and enjoy creating great guest experiences, this is your moment. Apply now and take the next step in your career.