Outlet Manager

Our client, a well-established hospitality group in Malta, is currently seeking an experienced and motivated Outlet Manager to oversee the daily operations of its food & beverage outlets.

The successful candidate will be responsible for ensuring exceptional customer experiences, maintaining high operational standards, leading front-of-house teams, and supporting the overall success and profitability of the outlet.

Key Responsibilities

• Oversee the daily operations of the restaurant/bar outlet.
• Lead, supervise, and motivate front-of-house staff to maintain excellent service standards.
• Ensure smooth coordination between kitchen and service teams.
• Monitor customer satisfaction and professionally handle guest feedback or complaints.
• Manage staff schedules, attendance, and daily operations efficiently.
• Maintain high standards of cleanliness, presentation, and hygiene throughout the outlet.
• Support recruitment, onboarding, and training of team members.
• Monitor stock levels and coordinate orders where necessary.
• Ensure compliance with company procedures, health & safety, and HACCP standards.
• Assist in achieving sales targets and operational goals.

Requirements

• Candidates must be residing in Malta or hold a valid EU residence permit.
• Previous experience in a managerial role within hospitality or food & beverage operations is essential.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Fluent English is required; additional languages will be considered an asset.
• Ability to work in a fast-paced environment and handle pressure professionally.
• Strong organisational and problem-solving skills.
• Professional appearance and positive attitude.
• Availability to work flexible hours, including weekends and public holidays.

What’s on Offer

• Full-time employment opportunity.
• Professional and supportive working environment.
• Career growth opportunities within a growing hospitality group.
• Opportunity to work in vibrant hospitality venues across Malta.
• Competitive remuneration package based on experience.

If you are passionate about hospitality leadership and delivering exceptional guest experiences, we would love to hear from you.