Barista

Role Purpose

The Barista is responsible for preparing and serving high-quality beverages and light food items while delivering excellent customer service. The role contributes to creating a welcoming atmosphere, ensuring customer satisfaction, and supporting the smooth day-to-day running of the café.

Key Responsibilities

Prepare and serve coffee, tea, and other cold beverages in line with café standards

• Operate coffee machines, grinders, and other equipment safely and efficiently
• Take customer orders accurately and handle payments (cash and card)
• Maintain cleanliness and hygiene of the work area, including equipment and seating areas
• Restock supplies such as coffee beans, milk, cups, and food items
• Assist in the preparation and serving of light food items (e.g., sandwiches, pastries)
• Provide friendly, attentive, and prompt customer service at all times
• Handle customer queries and resolve basic complaints professionally
• Follow food safety, hygiene, and health & safety standards
• Support opening and closing procedures, including cashing up if required
• Key Skills & Competencies

Shift-based role, including weekends and public holidays

Strong customer service skills

Ability to work in a fast-paced environment

Attention to detail and cleanliness

Team player with a positive attitude

Qualifications & Experience

• Previous experience as a barista or in a café/hospitality role
• Food Handling Course Category B
• Good Communication in English language is a must