The Housekeeping Attendant – Public Area & General, must keep facilities such as lobbies, front desk as well as offices in a neat and clean condition. The candidate must also promote a positive image of the property to the guests, and able to address guests’ requests in a friendly manner.
Responsibilities:
• Assist guests when required
• Carry out cleaning of rooms, hallways, restrooms and restaurants as necessary
• Comply with the Lost and Found Policy of the Hotel
• Ensure that all floral arrangements and plants are always kept neat
• Ensure that the hotel lobbies and public facilities are serviced throughout the day
• Maintain inventory of all cleaning supplies and communicate needs to the Executive Housekeeper and/or Housekeeping Supervisors
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform
• Monitor and maintain glass cleanliness
• Perform additional duties including but not limited to laundry services and spring-cleaning
• Report any maintenance issues
• Update the status of areas that were cleaned, on the assignment sheet
Qualifications & Assets:
• Ability to prioritize multiple tasks effectively
• Ability to work a variety of shifts, including weekends and holidays
• Ability to integrate and work well in a team environment
• Committed to delivering a high level of customer service
• Excellent standards of cleanliness including attention to detail
• Flexibility with work schedule to accommodate last minute requests
• Maintain a professional appearance, attitude, and performance
• Previous related experience will be considered an asset
• Strong written and verbal communication skills
• Self-motivated with the ability to work in a fast-moving environment