F&B Attendant

Mercury Towers Ltd in Malta is currently looking to recruit an F&B Attendant to join their team on a full-time basis.

Premise Overview:
Opening in 2024, Mercury Towers is a new destination which epitomizes vibrant downtown living. Comprising Malta's tallest residential building, the luxury ME Hotel by Meliá, a new quarter of public spaces, restaurants, bars, entertainment and curated retail, Mercury Towers is an unforgettable farewell from Zaha Hadid, the most prolific female architect of her time. At Mercury Towers, we aim to engage and nurture extraordinary talent to bring this extraordinary vision to life.

Job Overview:
We now have an opportunity for a dynamic and experienced F&B Attendant to join our team.
In the F&B Attendant role, you will welcome and efficiently seat the establishment’s customers.
You will also prepare tables before seating guests, and take and deliver food orders.
Success in this role will be demonstrated by facilitating an excellent dining experience, translating to positive feedback and additional business.

Job Responsibilities and Duties:

• Welcomes customers and directs them to appropriate seats
• Maintains knowledge of menu items and restaurant specials
• Takes and delivers customer orders
• Prepares bills and processes customer payments
• Works with colleagues to fulfil food orders and ensure customer satisfaction
• Takes customer feedback and communicates it to management
• Escalates major management concerns.  

Job Requirements:

• High school diploma or equivalent
• Minimum 6 months of work experience in the food service industry
• Experience using POS systems
• Pleasant demeanor
• Excellent interpersonal skills
• Customer-centric
• Able to work flexible hours
• Physically fit
• Team player.