As part of its expansion, Hili Ventures in Malta is looking to recruit a Technical Support Officer to join its growing Group IT Team on a full-time basis. The Technical Support Officer answers incoming support calls, updates the Service Management System, and provides first- and second-line support in a timely fashion while providing the highest level of customer service. The candidate escalates appropriately to support teams or contractors.
Based in Malta and reporting to the ICT Operations Manager, the ideal candidate possesses a diverse skill set, including excellent communication and technical skills and the ability to solve complex issues in the shortest possible time.
*Applicants should send a detailed CV with a covering letter. All applications will be treated in the strictest confidence and will be acknowledged after the closing date.
Hili Ventures is engaged in multi-sited activities with McDonald’s and Apple, logistics, engineering, technology and property in 10 countries with a team of 8,000 people. It is a proud partner of Allison, Cisco, CMA CGM, Konecranes, IBM, Lenovo, Microsoft, NCR, Peterson, Terberg, Tranter, Wincor Nixdorf and many other global brands.
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