If so, this role could be the one for you.
The Student Services Coordinator is responsible for running a lively welcome desk, assisting with the needs of our international students. In this position, you will need to be comfortable working with a diverse population, with fixing problems and having a flexible and hands-on mentality. The pace is hectic but exciting and you'll meet people from all over the world.
Your main responsibilities would be working alongside the Student Services Manager, answering student queries and helping with student welfare issues. Dealing with problems and emergency situations should they arise is also part of this exciting and challenging role. You'll help to make the students experience a wonderful trip and no day will be the same.
- Experience in a customer-facing environment.
- Approachable and friendly with excellent interpersonal skills.
- Capable of using your own initiative.
- Have the right to live and work in the country of employment.
- Complete fluency in English
EF is committed to safeguarding and promoting the welfare of children and young adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview, all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
EF Education First:
EF Education First is a global education company focusing on language, academic, cultural exchange, and educational travel programs. We are 46,500 staff, faculty and teachers, working in over 580 offices and schools across 52 countries, and having a global presence in 116 countries. While we continue to grow, we strive to stay small so as to ensure agility, smart thinking and a fun place to work. For the past 53 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education.