Service Advisor (Automotive Industry) - Customer Service jobs in Malta - February 2019

Service Advisor (Automotive Industry)

Customer support,
Technical support
Posted date 08/02/2019 |
Closing date 21/02/2019
Full Time Experienced

As the Service Advisor you will be working closely with the General Manager while being responsible for the after sales service to clients, ensuring quality standards at all times. Main duties are as follows:

  • Scheduling of appointments for servicing and repairs directly with client's
  • Liaising with the workshop staff for works needed to be undertaken
  • Following up with clients in relation to works required and/or carried out
  • Collection of vehicle preparation
  • Process documentation for warranty claims
  • Other related duties from time to time


Education and Experience

  • A secondary level of education is a minimum
  • Proficient in  MS Office software
  • 3 years experience within a similar role is given priority
  • Experience as a Motor vehicle technician will be seen as an asset
  • Knowledge of Maltese and English is a must - verbal and written


Skills

  • Good telephone and interpersonal skills
  • Smart, self-motivated and highly organised
  • Multitasker and works well under pressure
  • Team player


This Service Advisor role is with a leading company within the local automotive industry.

Job Reference Code:  PE965

 

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Customer Service Jobs in Malta are related to the roles which link the customer to the organisation and ensure the customer is satisfied with the product or service received. Jobs in customer service include customer support, technical support, front office, and call centre roles. Discover our customer service jobs in Malta.

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