Melita Ltd in Malta is looking to recruit a Wholesale Business Assistant
to join their team on a full-time basis.
Would you like to join our wholesale team to assist in managing and growing relationships with other local and international operators? This position is for a period of 6 months in which your priority task will be to help Melita grow its roaming reach with the aim of improving the experience of mobile customers when traveling and enabling more visitors to use Melita as their preferred network in Malta.
As part of the role, you will also liaise with service providers, global voice and SMS carriers, ensuring the quality of service, and contractual terms compliance. You will assist in the day to day operation to ensure customer satisfaction and increase wholesale services. The selected candidate will be working closely with other departments to ensure proper and timely wholesale revenue and costs reporting to finance, proper testing process, escalation, and resolution of operational issues.
Whilst no direct experience in wholesale business is required, a good working knowledge of Microsoft Excel is considered an asset. Willingness to learn is key and on-the-job training will be provided. Good control of written and spoken English is important.
At Melita, we help people stay connected with the most technologically advanced telecommunication services around. We started back in 1992, and today we set the standard for digital technologies in Malta, providing services to more than 75% of Maltese households and an ever-growing number of businesses. As our name suggests, we’re rooted in Malta, but with international shareholders and operations in Italy and Germany, we have an outlook that goes beyond Maltese shores, an outlook that’s reflected in our culture and our team
- Good interpersonal skills with the ability to communicate at all levels;
- Team player with good self-organization and management skills;
- Analytical and with an entrepreneurial spirit;
- Operational excellence with eye for detail;
- Ability to work on own initiative and with minimum supervision.