Rosselli AX Privilege, Malta is looking to recruit a Restaurant Outlet Supervisor
on a full-time basis. The main focus of this role is to achieve the highest standards in Food and Beverage service.
- Acknowledging the guest, hosting, answering the telephone according to the company standard, greeting and seating guests;
- Ensuring a consistently high standard of service, smart and well-trained staff who are directed and coached at all time;
- Dealing with any guest who is complaining by adopting a caring and efficient manner and to follow up any cases reported by staff;
- Be efficient, caring and friendly in all communications when dealing with guests and colleagues;
- Conduct on the job training and ensure that standards, behaviour and proper grooming is adhered to at all times;
- Forward any suggestions which will help the department move forward;
- Ensure that weekly and daily cleaning schedules are adhered to;
- Be responsible for all money transactions, cash float and billing procedures;
- Ensure that the proper hygiene standards are adhered to at all times.
- Good food and beverage background, with a minimum of 2 years’ experience working in a similar environment;
- Have managerial and training skills to be able to motive and train a team of co-workers;
- Has excellent verbal communication skills;
- Willing to go the extra mile and be committed to ensuring that guests/clients receive a pleasant, efficient and high level of service;
- Be able to speak fluent English; another European language will be considered as an asset.
Rosselli AX Privilege:
Serenely located within the walls of the busy capital city of Malta, Rosselli – AX Privilege is the first 5 star luxury hotel in Valletta. The former house of a reputable goldsmith and outstanding philanthropist, Casa Rosselli-Massa has been delicately converted into the magnificent 17th century Baroque Palazzo on 167, Merchants Street, Valletta. A flawless combination between traditional and contemporary, impeccable service, rich in history – there’s nothing quite like Rosselli – AX Privilege.