Reservations Assistant at IELS Ltd - Hospitality & Leisure jobs in Malta - February 2020

Reservations Assistant at IELS Ltd

JOB TYPE: Full Time JOB LEVEL: Entry, Experienced
Hospitality & Leisure
IELS Ltd in Malta is looking to recruit a motivated and highly driven Reservations Assistant to join their team on a full-time basis. The ideal candidate will support and assist the Reservations team by performing a variety of tasks. 

*Applicants must have a valid working permit and reside in Malta. 

Duties (but not limited to):
  • Assisting the Reservations & Accommodation Manager in all matters related to Reservations and efficient operation of the Reservations Department;
  • Dealing with direct/agents’ enquiries; distributing information recourses and accommodation; working out and sending quotes;
  • Checking accommodation/courses availability before confirming bookings;
  • Inputting and processing of bookings received and sending out all relevant information and financial documents to agents/direct/accommodation providers;
  • Managing booking and allocation charts for the Day’s Inn Hotel, Howard Hotel, Migiarro Residence, Magister Academy on-site Residence and Young Learner hotel residences;
  • Producing necessary financial records to the Accounts Department in conformity with operational/accounting procedures;
  • Overseeing and presenting weekly/monthly/quarterly reports to analyse the overall business performance and accommodation occupancy;
  • Keeping an update on amounts due by Agents, direct debtors and chasing on any outstanding payments;
  • Immediate collection of payment for any walk-in bookings or extension of stay or additional services;
  • Issuing and follow up of Visa letters and assisting students requiring entry Visa to stay in Malta, liaising with the Immigration Department, and dealing with other related matters;
  • Meeting and socialize with agents during their visits to Malta and to IELS Malta.

  • The chosen candidate will be an excellent team player and possess strong organizational skills;
  • Applicants with previous experience will be given preference.

IELS Malta is a leading English language school operating within the tourism & education industry for the past 30 years, having four schools in Malta and Gozo and two 3 star category hotels in SliemaIELS Malta forms part of the LAL group of language schools, with other centres in the UK, USA and South Africa.

Kindly submit your application directly to us using the 'Apply for Vacancy' button. Immediate start is available for the right candidate.

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